Returns & Exchanges

At RoseSkinCo., we want you to love your results, which is why we offer a 90-day money-back guarantee on all our handsets. If you are not completely satisfied with your purchase, you can return your item for a full refund or exchange within the eligible period.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare Your Package

Securely pack your device and all original accessories into the original packaging to ensure it arrives safely.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing